Broaden your leadership potential by improving your people skills
In order to successfully lead other people, you must, first of all, be able to lead yourself and, therefore, to understand your own patterns of behavior when interacting with different people. This seminar will help you to better understand how you and others tick and why some situations trigger certain behaviors and provoke certain reactions in you.
You will learn to consciously deal with your emotions and to professionally give and receive feedback. This will help you to minimise your concerns and increase your confidence level when it comes to personal interactions in difficult situations. On this basis, you develop a personal repertoire of leadership tools which will allow you to professionally and authentically interact with your staff members.
Contents
Receiving feedback on your professional appearance: How I perceive others and how others perceive me
What situations provoke what reactions in me? What situations trigger what behaviors?
Recognizing personality styles and patterns of behavior in yourself and others
Discover different ways to intervene in everyday situations as a manager
Understanding different personality styles and how to better deal with them
Feeling more relaxed in your role
Minimise concerns and fears of dealing with people in difficult situations
Adrenalin leaders versus serotonin leaders
Method
Small group work, role-play, individual reflections, feedback, advanced forms of listening to the emotional content of a phrase, working with empathy and curiosity, personality interaction model.
Target Group
Managers of all levels and industries who are interested in gaining a better understanding of communication patterns and, therefore, confidently leading themselves and others.