Basics of Successful Business Communication

Communicating with ease and complete confidence
(29 Reviews)
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    Duration: 2 Days
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    1480,-Icon
    (1761,20 inkl. MwSt.)
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    Next Events
    04.11.2020 | Berlin
    17.06.2021 | Köln
    21.10.2021 | Berlin
Communication is more than just expressing yourself through words. It is also about tonality and body language, the message sent and perceived and building relationships. Often enough, harmless comments may lead to misunderstandings or conflicts that affect a relationship sustainably. When conversing in a foreign language, building trust and solving conflicts constructively through appreciative communication become even more challenging.

In this training course, you will learn about the basics of appreciative and successful communication. You will train your individual communication skills in various business settings from your everday life and you will receive unbiased feedback on your abilities and presence. You will even have the chance to get video feedback on your skills, if desired. By the end of the seminar, you will be more confident in communicating even in challenging situations, or in a language that might not be your mother tongue or that of your conversation partner.

Content

Appreciative and effective communication in your everyday business life

  • Basics of communication
  • Meta communication: communicating on different levels
  • Active listening
  • Giving and receiving professional feedback
  • Key techniques for asking questions
  • Dealing with resistance and conflicts constructively
  • Getting video feedback on your communication skills and presence

Your benefits

Enhancing your professional communication skills

  • Build sustainable and trustful relationships through appreciative communication
  • Communicate confidently and effectively, even in challenging situations
  • Receive unbiased and professional feedback as well as video feedback on your communication skills

Methods

Group and individual work, exercises based on individual case studies of the participants, trainer input, feedback (live and video)
Trainer input, best practices, knowledge sharing and group work
Trainer input, best practices, knowledge sharing and group work
Video analysis
Video analysis

Target group

Professionals who want to improve their communication skills

Trainer

All events

PE280-E - Persönlichkeit

Basics of Successful Business Communication

Communicating with ease and complete confidence
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    max. 10
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    Start1st day at 9 a.m.
    End2nd day at 5 p.m.
1480,-Icon
(1761,20 VAT included)
Berlin
Köln
Berlin

No suitable events?

We will contact you as soon as a suitable event is available.

Contact us

Our customer service is happy to be of further assistance and will answer all your individual questions with regards to our seminars or your booking.